How much is a cancellation fee?
This depends on when your holiday is due to take place.
- 90 days before your holiday: lose 10% of the cost of your holiday (this is your deposit)
- 60 days before your holiday: lose 50% of the cost of your holiday
- 30 days before your holiday: lose 70% of the cost of your holiday
- 10 days before your holiday: lose 100% of the cost of your holiday
Contact us to request a refund for your stay. This will usually be processed within 5-10 working days.
contact@dreams2keys.uk
Transfer your holiday to someone else:
Contact us to request the transfer at least 14 days before you are due to check-in. There is an admin fee of £25 for this service.
In the unlikely event that we have to cancel your holiday, you will be fully refunded within 10 working days of being notified of the cancellation.