Please reach us at contact@dreams2keys.uk if you cannot find an answer to your question.
Before you can move in, we require you to pay a refundable damage deposit, also known as a bond. This is usually equivalent to 1 months’ rent. It’s a legal requirement for landlords and letting agents to protect their tenants’ deposits with a government scheme such as My Deposits. All deposits taken by us are held by My Deposits until a tenancy ends.
Once you have found a property you like, you will need to fill in our application form. This may seem a little daunting as it asks for a lot of facts and figures, but we can help you fill it out. You will need to consent to a credit check, and to the possibility of us contacting your employer to confirm your earnings. This is all standard procedure when applying to rent in Wales and is covered by GDPR (General Data Protection Regulation) which means we aren’t allowed to share any of the information you give us.
We consider ALL circumstances so don't be put off if your credit score is less than perfect.
Each month you will receive an email with an invoice for your monthly rent and the date the payment is due. Paying your rent is easy, there are 2 ways you can do this: Direct debit is our preferred option, we can set this up for you so you never need to worry about missing a rent payment as it will be taken automatically from your bank account each month. Bank transfer is also an option, some tenants find this suits them better due to pay frequency etc.